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CSP Manager

Responsible for the internal day-to-day operations of the sales and distribution business unit of the North Carolina Cooperative Service Operation.
Executes marketing plans and programs that are complimentary to the customer's marketing strategies
Provides ideas and support to the customer's product management and development team
Develops product communications and strategies for inside and outside sales teams
Ensures the responsibilities and obligations of the CSP contract with the OLC are met and reported on timely and accurately
Compiles and develops reports to track progress/regress of the business that can be used to identify gaps or best practices for the customer and SGI
Manage all personnel within the CSP organization according to SGI guidelines and policies
Work in tandem and assist the site general manager to develop a strong team across all services provided by Scientific Games
Manage the internal financials of the operation to ensure maximum efficiency and effectiveness
Ensure the partnership with the customer is responsibly executed as well as mutually beneficial for maximum return to the lotteries beneficiaries
Position Requirements
Ensures maximum efficiencies within the distribution business
Utilizes feedback from the lottery to coach and train the CSR's.
Provides reporting, lottery communications and corporate communications to the CSP team
Provides instant product support materials on a regular basis to the MSRs and CSRs
Ensures the MSR fleet vehicles are maintained on schedule.
Develop and train new CSRs and warehouse personnel
Ensures accountability of all CSP employees to the customer and SGI
Manages vendor relationships in an ethical and effective manner
Has responsibility to ensure MSRs and CSRs work from the same product messaging points
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.



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